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Social accounts

Connect, reconnect and manage linked accounts.

Connecting a social account is a one-time OAuth authorization per account, and you can connect several accounts on the same platform - separate channels, or separate brands on a Pro team workspace. This section covers connecting, what to do when a connection stops working, and how a Pro workspace shares connections across teammates.

Social accounts - quick answers

What can ShortLoom actually do on a connected account?

Only what the scopes you approve allow. YouTube: upload videos and read your own channel data. TikTok: publish a video, send a draft to your TikTok inbox, and read your basic profile. Instagram: read the business profile, publish content, and read insights. Facebook Page Reels (in Meta App Review, not generally available yet): list the Pages you manage, publish Reels to those Pages, and read those Reels' engagement. None of those scopes can read your messages, post comments, or follow accounts on your behalf.

Can I connect two accounts on the same platform?

Yes - once one account is linked the button reads “Connect another”. Two YouTube channels, or a TikTok and an Instagram for the same brand, is a supported setup rather than a workaround.

How do I revoke access?

Disconnect from Settings → Social accounts, or revoke ShortLoom from the platform's own connected-apps screen. Either one takes effect immediately and stops any scheduled or series post to that account.

Publishing worked and then suddenly started failing.

Platforms expire the access token behind a connection periodically; this happens to every third-party tool. ShortLoom names the exact connection that needs re-authorising instead of failing silently, and reconnecting it keeps your video history and your schedule intact.

Social accounts article

Connect & reconnect social accounts

Link accounts, fix expired tokens and disconnect.

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